Terms & Conditions
1. Catering & Orders
- Freshness Guarantee: We focus on real ingredients and thoughtful preparation for every protein-packed salad and wrap.
- Order Accuracy: Customers are responsible for reviewing order details before confirming via the “Order Catering” interface.
- Modifications: Changes to catering orders must be made within our specified lead times to ensure we can maintain our standard of “fresh food, made for busy places”.
2. Dietary Information
- Options Provided: We offer a variety of choices, including vegetarian, vegan, and no-dairy options.
- Low-Gluten: While we offer low-gluten options, our kitchens handle a variety of ingredients; customers with severe allergies should exercise caution.
- Clear Labeling: We strive for clear dietary options to ensure our food works for your needs without compromise.
3. Service Locations
- Airport Eateries: Our physical locations, primarily starting in airport terminals, are subject to airport security and operating hours.
- Access: We exist to make healthy food easier to access, whether you are at an airport gate or in a meeting room.
4. Partner Products
- Third-Party Brands: We stock high-quality products from partners such as Coffee Supreme, Homegrown Juices, Weka Bars, and Nothing Naughty.
- Liability: Specific product inquiries regarding partner brands should be directed to the respective manufacturer.
5. Intellectual Property
- Brand Assets: All illustrations, logos (including the Bistro Box mark), and “freshly made” marketing content are the property of Bistro Box.
Contact Us
Have questions or feedback?
We’d love to hear from you.
Contact us at hello@bistrobox.nz
